Volkswagen of Gainesville Service Center

Barkley Kiel a year ago

Super great service. Helped me out in a pinch and fixed my car. The same day without a appointment. And also helped me save money. I live in Jacksonville and would drive down every service just based off of the experience I had there.

M Westo 2 years ago

We were traveling in FL from a different state and gave them a call due to our A/C not working and our car was brand new. It was close to closing time and the service guy (I now wish I remembered his name) was helpful in suggesting a troubleshoot for the problem and it helped tremendously. I love the VW company, but this center gave me even more confidence in choosing to be loyal to VW. He not only took our call, but stayed on the phone with us while it was rebooting. I am so appreciative of such a simple gesture of time and support, especially that it was successful! Thank you so much!

Trish R Edited 2 years ago

A hidden GEM for ccs fast charging. A top off station! If you’re going from Springfield Illinois to Davenport, Bloomington or Geneseo this stop is the boost you need! Our first visit was very welcoming and simple! It doesn’t show how much you pay. We were surprise that charging from 52% to 80% was $5.00, after our bank clear the $50 hold. We came back on a Sunday from Geneseo. The car dealer was closed, but we did charge up easy! 60% to 85% charge up. We Made it back to Springfield with 42% battery left.

Randall Hogan 4 years ago

What can I say about these people they're actually really good. David was very polite and explain what's going on with the supply shortage. And told me if they can't get the part within a certain time period that he would get me a rental car until the car could be fixed. Super friendly super polite. I know that we may have started off on a rough note but I truly trust this man with my car now. Keep being you David.

Christopher Allen 5 years ago

Used this place a few times for the last couple years and they are generally good. Prices are high, but that's expected for most dealership service centers and their prices aren't egregious. They will try to upsell you services on occasion and not give you the advertised discounts unless you go to the the website or bring in a flyer which is a pain, but understandable and nothing more than a mild inconvenience. Most experiences have so far been decent to good, but this last one made me decide to no longer come back here. I asked for the a 30,000 service per the user manual and they went ahead told me that I needed a break fluid flush, as I had used this place before I trusted them, they did the service and we're cordial for the visit, but when I checked my user manual it said nothing about needing a break fluid flush. Just that I needed it's levels to be checked. I'm willing to accept this as a lesson to trust but verify so I decided to not argue or give them a call back, but I have decided to no longer come back to this place as they have now lost my trust and if you use this place(or are deciding to) I would recommend being skeptical and checking the user manual or getting a seco